Mapsoft provides free support for both
its customised development solutions and for its
'off-the-shelf' retail products as outlined below.
Support for Custom Developed (Bespoke) Products
Mapsoft will usually provide a year's free support for any
customised software product developed by us. However, this may vary according to each customers requirements. This will
commence on user-acceptance of the product. This support
will cover any problems that may arise that are due to
faulty code. However, this agreement does not cover
general maintenance, user support or features outside
the original specifications for a particular project.
Maintenance and end user support contracts can be
arranged independently. Please contact us for details.
Support for "Off the Shelf" ProductsMapsoft typically offers 90 days free support for any of its retail products commencing from the date that a product was purchased. Support is normally done via email. Should you require support for one of Mapsoft's 'off the shelf' retail products please email us at firstname.lastname@example.org.
The license agreements for Mapsoft products are now available.