Mapsoft will usually provide a year’s free support for any customised software product developed by us. However, this may vary according to each customers requirements. and in many cases we can provide a customised maintenance contract to include support and updates. This support will normally commence on user-acceptance of a customised product. This support will cover any problems that may arise that are due to faulty code. However, this agreement does not cover general maintenance, user support or features outside the original specifications of the customised development project. Maintenance and end user support contracts can be arranged independently. Please contact us for details.